The ARA National Surveys Group (previous the Public Services Quality Group (PSQG)) co-ordinates two important surveys for the sector, the Survey of Visitors and the Distance Users of Enquiry Services Survey. The surveys take place between September and November in alternate years, so each survey takes place every 2 years.
Survey of Visitors
Every other year between September and November, the ARA Survey Group conducts a survey of visitors to UK archives. The Headline Reports highlight the national results and trends, whilst the Benchmarking Results provide the detail for individual archives.
Distance Enquiry Services Surveys