First Time Manager
Trainer: Sarah Wickham, FARA
Training will be delivered over two consecutive days:
Online - Monday 30th and Tuesday 31st March 2026 - 9.30am to 12.30pm
Please purchase only one ticket which covers both days.
Moving into management for the first time? This energising course will give you the tools, mindset, and confidence to manage with clarity and purpose. Through hands-on activities, real-world scenarios, and expert guidance, you’ll learn how to communicate effectively, delegate wisely, and build a thriving team culture—starting from day one. Whilst designed for those in the cultural and heritage sector the course will be relevant for those working in any environment as it covers essential skills to manage effectively.
Overview of course content
Shifting from individual contributor to manager
Management skills and behaviours
Delegating and decision-making
Handling disagreements
Setting goals and managing performance
Course learning outcomes
Understanding core management skills and behaviours
Developing and practising core management skills and behaviours including feedback
Planning to transition confidently into line management roles
Delivery
This one-day course will be delivered online via Zoom across two consecutive half-days (3.5 hours).
The course will be very interactive, requiring participants to undertake activities during the sessions, some individually and some with others. Because of the nature of content, confidentiality will be required, and the training will not be recorded.
The learning outcomes map to the following areas of ARA’s competency frameworks;
Aims and objectives
Resource management
Working with people
Performance and impact
Developing self and others
About our trainer: Sarah Wickham FARA is a highly experienced senior professional archivist and information manager. She is an accredited coach, with extensive experience across all areas of the UK archive and information management sector. Sarah brings her experience of working with numerous people and organisations through consultancy and mentoring, and her role as apprenticeship tutor.
Booking and delegate fee: £100 for ARA members, £150 corporate members, £200 non-members
Please book your place here before Friday 27th March 2026 - you only need to purchase one ticket for both days.
Joining instructions will be sent 24 hours before the start date.